GTO means we don’t plant microgreens based on past sales data, hoping to sell them when they mature. We only grow based on real orders placed by our customers. Why? GTO ensures customers receive exactly what they want. Meanwhile, Piedmont Microgreens cuts down on unsold microgreens.

A standing or recurring order is a consistent order we deliver every week. You don’t have to confirm the order or remind us to bring your product. We’ll grow your order to have it ready every week. You can change or cancel your order if your business demands change.

We do not allow standing orders on a cadence other than weekly. For example, we don’t allow for every-other-week or every-third-week standing orders. Orders of this type add too much logistical complexity to our operation. You can order in three ways. (i) Set up a weekly standing order, (ii) place one-off orders ahead of time, or (iii) make last-minute orders through the Last Call email.

The Last Call is an email we send out every Monday at noon. It lists the varieties and volumes we expect to have in excess that week. This product surplus is what we expect to have left after we fill our clients' standing orders. We made the Last Call for last-minute orders. Now, you can order without waiting for the usual lead time in a grown-to-order model.

If you want us to add you to the Last Call email, please email Garrett - garrett@piedmontmicrogreens.com. If you want to order from the Last Call list, please reply to the Last Call email with what you want. We’ll let you know if we can accommodate the order.

If you want to place a new order, we need to know what products you want and the quantity for each. We also need the delivery frequency and when you want the first delivery. For example, "I want to order two onion containers and three Nutrition Mix each week. The first delivery should be on Friday, August 30th."

If you want a one-off order for an event, please reach out well in advance. We'll need enough time to grow your order. The longest-growing crop on our menu takes four weeks. Depending on what you want for the order, we'll need a four-week lead time. Contact Garrett to place the order. Please tell us what varieties and quantities you want, as well as the date for the event. We'll coordinate a delivery date.

To change an existing order, we’ll need similar information. What new varieties and quantities do you want? What delivery date should the change take place?

If you want to cancel an existing order, we need to know when you’d like the last delivery for the current order. The cutoff time for canceling an order or skipping a week is 48 hours before delivery. If you're a wholesaler with a large standing order, you're expected to take all product currently in production. We'll work with you on a case-by-case basis if you want to cancel or skip an order.

Our product catalog has pricing and photos for all varieties and blends offered. Please visit the link above to see the product catalog.

Please email the Owner, Garrett, at garrett@piedmontmicrogreens.com. You can also call him at 949.547.8600.

The heartier varieties, like shoots, will last at least two to three weeks. Most varieties will last 10 to 14 days. We frequently hear about and see our microgreens staying fresh for three to four weeks or longer.

Basil is the exception; basil will only last 6-9 days.

We deliver to Durham restaurants every Thursday between 12:00 PM - 3:00 PM.

We deliver to restaurants in the rest of the Triangle every Friday between 9:30 AM - 5:00 PM.

If you're a wholesaler or distributor, we will work with you to find the best delivery day(s) and time(s).

No

Yes, we charge a $5.00 delivery fee for all customers.

We also charge a $20.00 redelivery fee. Severe weather, COVID-19, and holidays force businesses to shut down suddenly. If you do not notify us about the closure, we will deliver as normal. If no one is there to receive the delivery, we will leave a notice at your door. The notice will have instructions on how to claim your product. We can redeliver for $20.00, or you can pick up your order from the farm for free. We will hold your order at the farm for five days.

We can deliver outside the regular schedule for a $20.00 fee. You can also pick up your order from the farm for free.

We deliver to businesses within the Triangle. This includes Durham, Chapel Hill, Hillsborough, Cary, Apex, Raleigh, Wake Forest, and all areas in between. We will deliver to other outlying cities for larger orders. You can also get our products from our wholesalers. Those partners include FreshPoint Morrisville, FreshPoint Charlotte, Ward’s Produce, Happy Dirt, and Foster Caviness.

PMG offers Net 30 payment terms.

PMG will add a $10.00 late fee after your invoice is five days past due. An extra $10.00 late fee will be added every month the invoice is late thereafter.

PMG will send any electronic invoice via QuickBooks to the email on file the day of or the day before delivery. We will bring a paper invoice, unless you tell us it is unnecessary.

PMG will accept cash or a check on delivery (COD). You can pay via the QuickBooks invoice. You can mail a check to the farm. We can also store a credit card (CC) on file with Square. We will charge the CC and we will pay the processing fee. We do not accept peer-to-peer payments, such as Venmo.

PMG’s address is 2224 Page Rd. Ste. 105, Durham, NC 27703.

Yes! Our farm has a Harmonized Good Agricultural Practices (HGAP) certification from the USDA. The audit program verifies that farms meet industry standards and regulatory requirements for safe food production.

• The Durham Farmer’s Market - Saturdays, 8 or 9 AM - 12 PM, 501 Foster St., Durham, NC 27701

• The Durham Co-Op Market - 1111 W Chapel Hill St., Durham, NC 27701

• The Produce Box - Online (Raleigh)

• Deep Roots Market - 600 N Eugene St., Greensboro, NC 27401

• Weaver Street Market - Multiple Locations in the Triangle

We don’t offer home deliveries right now. We hope to create a home delivery model for PMG in the future. We’ve had challenges trying this model in the past.