Legal Information

Effective - 4.1.25

privacy policy

We value your privacy at Piedmont Microgreens LLC. We are dedicated to safeguarding the personal information you provide. The Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it secure. We collect personal information such as your name, email address, and phone number. We gather this data when you fill out forms on our website, sign up at the Durham Farmers’ Market, or join via other events. You also share information by texting, emailing, or calling us. We use this information to stay connected. It helps us update you on product availability, manage customer relationships with our CRM, and improve our services. We don't run analytics or ads right now. However, we could use this information for those purposes later. If you’ve opted in to receive text messages from us, please know that your data is handled with care. We will not share your SMS opt-in information with third parties for any reason unrelated to delivering the messages you’ve requested. We could share your information with trusted vendors. These include phone companies, platform providers, and technical support services that help us send texts. We could share your personal information with affiliates or subsidiaries. However, they must still comply with the Privacy Policy when using your information. Your consent to receive text messages and your opt-in status will never be sold or shared. We only use it as needed to run the messaging services. You can opt-out at any time by replying “STOP.” We never sell or rent your personal information. We only share your data with essential third-party services. These include CRM and communication platforms that help us run our business. You have the right to request access to, correction of, or deletion of your personal data at any time. You also have the right to opt-out of emails or text messages. If you would like to make such a request, please email us at admin@piedmontmicrogreens.com. We take data security seriously and use secure tools to manage your information. The Privacy Policy can change over time. We will post all updates here with the date they take effect.

By using the Piedmont Microgreens website or engaging with our business, you agree to the terms in this section. Our website and its content, like photos, videos, logos, blog posts, and product descriptions, are meant for personal, non-commercial use. All materials belong to Piedmont Microgreens. You cannot copy, reuse, or share them without our written permission. By submitting your contact info—through a website form, in-person signup, or otherwise—you agree to receive communications from us via email and/or SMS. Participation in our messaging services is optional, and you can unsubscribe or opt-out at any time. Details about how we manage your data and SMS preferences can be found in our Privacy Policy. We grow fresh microgreens. Please note that our products are raw, perishable, and naturally grown. We grow many crop varieties in one indoor farm space. While we follow strict cleanliness and food safety protocols, cross-contamination could occur. For individuals with food allergies or sensitivities, caution is advised. Piedmont Microgreens isn’t responsible for any bad reactions from our products. We also aren’t liable for errors in the content on our site or in our messages. We aren’t responsible for any service interruptions or technical issues you experience on our website or messaging platforms. These terms may be updated or changed at any time. By continuing to use our services or browse our site, you acknowledge and accept any revised terms posted here.

The information on our website, social media, printed materials, or direct communication is for general education and informational purposes only. Although we reference peer-reviewed research and scientific studies about the nutritional benefits of microgreens, our statements have not been evaluated by the Food and Drug Administration. Piedmont Microgreens does not claim that our products diagnose, treat, cure, or prevent any disease. We encourage customers to make informed decisions and consult a healthcare provider before making changes to their diet, particularly if they have known allergies or medical conditions. As part of our diverse microgreen offerings, we grow dozens of different crop varieties in a single shared facility. While we take every precaution to avoid cross-contamination, we cannot guarantee complete separation between crops. If you have food allergies or sensitivities, please consider this before purchasing or consuming our products. By choosing to interact with Piedmont Microgreens and consume our products, you agree to do so at your own risk.

We take great pride in the quality, freshness, and consistency of our microgreens. We harvest our products to order, and we deliver them fresh to our customers. We cannot accept returns on microgreens after delivery because they are perishable. However, your satisfaction matters to us. If a product you receive doesn’t meet your expectations because of a quality issue, please tell us. We’ll evaluate the situation and, if applicable, offer a replacement, store credit, or partial refund depending on the circumstances. We ask that you provide a description of the issue and, if possible, a photo of the affected product. This helps us better understand what went wrong and how we can make it right. If you’re a wholesale customer and think you got the wrong order or had a delivery issue, please reach out to us. We’ll fix it as fast as possible. We value our restaurant and distributor partners. We want to make sure you always get the service and quality you expect. Please contact us at admin@piedmontmicrogreens.com to notify us of any problems. Thank you for supporting a small local farm.

All content on this website is owned by Piedmont Microgreens LLC. This includes, but is not limited to, images, videos, text, blog posts, product names, and the Piedmont Microgreens logo. You cannot copy, change, share, or use our content for commercial reasons without getting our written permission first. This includes, but is not limited to, using our photos or text on other websites, social media, promotional materials, or packaging. We welcome collaboration and are happy to grant permission for appropriate uses. Please contact us at admin@piedmontmicrogreens.com with your request. Thank you for respecting the work we’ve put into building our farm and our brand.